Booking/Cancellation Policy for Silver Z B Resort

1. Booking Requirement
   No admission of guests without ID
2. Arms and Weapons
   No Arms or Weapons are allowed inside the Resort. All Arms should be submitted with the security and a token collected for retrieval
3. Exceptions on Arms and Weapons
   For Police, Army or Government Officials, they must have advance permission to bring their Arms into the Resort.
4. Reservation Confirmation
   All reservations made at Silver Z B Resort are considered confirmed only when accompanied by a valid credit card and a deposit, as specified during the reservation process. The deposit is required to secure your reservation and is subject to the terms and conditions of our cancellation policy.
5. Check-in and Check-Out
   -Check-In Time: 2:00 PM
   -Check-Out Time: 12:00PM
6. Cancellation and Refund Policy
   •Cancellations made one (1) or more days prior to the scheduled arrival date: Guests will receive a full refund of their deposit, minus any applicable processing fees if cancellation is made latest 10 AM hotel time one (1) day before arrival.
   •No-shows: Guests who do not arrive on the scheduled arrival date without prior notice will be charged the full amount for the entire stay.
7. Early Departures
   In the event of an early departure, guests will be responsible for the entire reservation amount as originally booked and confirmed.
8. Modification Policy
   Modifications to reservations, including changes to arrival or departure dates, must be made in accordance with the cancellation policy. Any changes are subject to availability and may result in a rate adjustment.
9. Group Bookings
   For group bookings (defined as five [5] or more rooms), a separate cancellation and refund policy may apply. Group organizers should contact our reservations department for specific terms and conditions.
10. Refund Processing
    Refunds for cancellations, where applicable, will be processed within thirty (30) business days from the date of cancellation. Please note that the time it takes for the refund to appear on your credit card statement may vary depending on your bank or financial institution.
11. Contact Information
    If you need to cancel or modify your reservation, please contact us as soon as possible using the contact information below:
    hello@silverzbresorts.com, reception@silverzbresort.com
12. Changes to Policy
    Silver Z B Resort reserves the right to amend or modify this cancellation policy at any time. The most recent version of the policy will be posted on our website, and any changes will be effective immediately.

Thanks,
Management.