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Privacy Policy

Privacy Policy for JJ and Jayz Hotel

Last Updated: 25th July, 2024

  1. Introduction
    JJ and Jayz Hotel is committed to protecting the privacy of our guests and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website, mobile applications, and during your stay at the resort. By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy.
  2. Information We Collect
    We may collect various types of information, including but not limited to:
    • Personal Information: such as your name, address, email address, phone number, and payment details when making a reservation or interacting with our staff.
    • Booking Information: details about your stay, including arrival and departure dates, room preferences, and special requests.
    • Usage Information: information about how you use our website, such as your IP address, browser type, and device information.
    • Communications: records of your interactions with us, including emails, phone calls, or inquiries.
    • Marketing and Analytics Data: information about your preferences, such as your marketing preferences and website usage statistics.
  3. How We Use Your Information
    We use the collected information for the following purposes:
    • To provide and personalize our services, including processing reservations and requests.
    • To communicate with you, including responding to inquiries and sending important updates.
    • To improve our services and analyze website usage to enhance the user experience.
    • To conduct marketing and promotional activities with your consent, and as permitted by applicable laws.
    • To comply with legal obligations and protect the rights and safety of our guests and the resort.
  4. Sharing Your Information
    We may share your information with third parties in the following situations:
    • Service Providers: We may share your information with service providers, such as payment processors, to facilitate reservations and other services.
    • Legal Compliance: We may disclose your information to comply with legal requirements, respond to legal requests, or protect our rights and safety.
    • Marketing Partners: With your consent, we may share your information with third parties for marketing and promotional activities.
  5. Your Choices and Rights
    You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications at any time. To exercise your rights or update your preferences, please contact us using the information provided in the "Contact Us" section below.
  6. Data Security
    We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
  7. Changes to This Privacy Policy
    We may update this Privacy Policy periodically to reflect changes in our practices and services. The most recent version will be posted on our website, and the "Last Updated" date will be revised accordingly.
  8. Contact Us
    If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
    Enquiries: info@jjandjayz.com.ng
    Reservation: reception@jjandjayz.com.ng
    (234) 0813 2218 394
    (234) 0803 4173 871